Most of the time its due to the fact you don't have the latest MOHAA patch which is 1.11. If you just bought the game.Chances are this is your problem. Download the patch to any folder that you know where it is. MAKE SURE YOU WRITE DOWN THE FOLDER YOU ARE DOWNLOADING THE PATCH TO. Because once you downloaded it. You will have to find the folder that you downloaded the patch to. Open the file up by clicking it. IT IS A SELF EXTRACTING FILE SO IT WILL AUTOMATICALLY GO TO THE RIGHT FOLDER.
I CANT TELL YOU ENOUGH TO MAKE SURE YOU KNOW WHAT FOLDER YOU ARE DOWNLOADING THE PATCH TO, BECAUSE ONCE IT IS DOWNLOADED. YOU HAVE TO FIND THE 1.11 PATCH TO CLICK THE PATCH TO INSTALL IT.
To make it easy. It is best to DOWNLOAD the Patch to your Desk Top.
If you didn't look to see what folder the patch is going to. Try looking here first. C:\WINDOWS\Temp . PATCH HELP PAGE/EA TECH HELP. " CLICK HERE "
DOWNLOAD DIRECT FROM EA GAMES CLICK LINKS BELOW
MOHAA UK & US 1.11 Patch
MOHAA_UKUS_ONLY_patch111v9safedisk.exe (15.3MB)
MOHAA French 1.11 Patch
MOHAA_FR_ONLY_patch111v9safedisk.exe (15.4MB)
MOHAA German 1.11 Patch
MOHAA_DE_ONLY_patch111v9safedisk.exe (15.4MB)
MOHAA Spanish 1.11 Patch
MOHAA_ES_ONLY_patch111v9safedisk.exe (15.4MB)
MOHAA Italian 1.11 Patch
MOHAA_IT_ONLY_patch111v9safedisk.exe (15.4MB)
MOHAA Dutch 1.11 Patch
MOHAA_NL_ONLY_patch111v9safedisk.exe (15.4MB)